Privacy Policy — Bats and Trees Society of Cairns (BatSoc)
Effective Date: 09/11/2025
1. Who We Are
The Bats and Trees Society of Cairns (BatSoc) is a not-for-profit organisation based in Cairns, Queensland, Australia.
We are dedicated to the conservation of bats and their habitats through education, rescue support, and community engagement.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Personal Information We Collect
We may collect personal information including:
- Your name and contact details (email, phone, address)
- Payment or donation details
- Information submitted via forms, event registrations, or merchandise purchases
- Membership details (such as name, contact email, and membership status)
- Photographs, stories, or testimonials (only with consent)
- Technical information such as your IP address, browser type, and website cookies
3. How We Collect Information
We collect information when you:
- Make a purchase, donation, or raffle ticket purchase on our website
- Subscribe to our newsletter or complete a contact form
- Volunteer, apply for membership, or register for an event
- Interact with us via social media or digital campaigns
- Contact us directly by email, phone, or in person
We only collect information directly from you unless it is impractical or unreasonable to do so.
4. How We Use Personal Information
We use your personal information to:
- Process donations, memberships, purchases, and raffle tickets
- Provide updates, newsletters, and event information
- Manage volunteers, members, and community participation
- Maintain our confidential membership list (with minimal information recorded — only what is required to contact members about Society activities)
- Comply with Australian tax, reporting, and fundraising laws
- Improve our website, campaigns, and communication
We will never sell, rent, or trade your personal information.
5. Disclosure to Third Parties
We may share your information only with:
- Trusted service providers who assist with website hosting, payment processing, or email distribution
- Regulatory or legal authorities, if required by law
All third-party providers are required to handle your data securely and in compliance with Australian privacy laws.
6. Website and Cookies
Our website (batsoc.org.au) may use cookies or analytics tools (such as Google Analytics) to collect anonymous information about visitor behaviour.
You can disable cookies in your browser settings if you prefer.
7. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Payment details are processed securely and encrypted by our third-party payment providers.
Membership information is stored securely and accessible only to authorised BatSoc committee members and administrators.
8. Access and Correction
You can request access to, or correction of, your personal information at any time by contacting us:
📧 info@batsoc.org.au
We will respond within a reasonable timeframe.
9. External Links
Our website may contain links to external websites.
BatSoc is not responsible for the privacy practices or content of these external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated Effective Date.
11. Contact Us
For any privacy-related questions or concerns, please contact:
Bats and Trees Society of Cairns (BatSoc)
📧 info@batsoc.org.au
🌏 https://batsoc.org.au